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A filled-in sample for appliance repair work. Open it in the estimate maker, change the lines to match your job and download the PDF.
Open this sample in the estimate maker
Download this template: Excel · Word · PDF
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Need an invoice instead? See the appliance repair invoice template.
Bright Appliance Repair
101 Example St, Suite 2
Anytown, ST 00000
(555) 555-0101
office@brightappliance.example
Prepared for
Dana Whitlow
164 Example St
Anytown, ST 00000
(555) 555-0151
dana.whitlow@mail.example
| Description | Qty | Rate | Amount |
|---|---|---|---|
| Service call and diagnosis: refrigerator not cooling, freezer fine | 1 | $89.00 | $89.00 |
| Labor: replace evaporator fan motor (hours) | 1.5 | $95.00 | $142.50 |
| Evaporator fan motor | 1 | $64.50 | $64.50 |
| Door gasket | 1 | $48.00 | $48.00 |
Every name, address and number in this sample is made up.
List the service call, the labor and each part on its own line. Name the appliance and what was wrong, so the customer can match the paper to the visit.
What an estimate has to show can differ by state, so check what applies where you work. This is general information, not tax or legal advice.
Customers ask for a repair quote as often as for an estimate, often on the phone before you have seen the appliance. It is the same paper: who it is for, the lines, the total and how long the price holds. In the Word and Excel files you can change the title from Estimate to Quote if that is the word your customer used.
A quote given before the diagnosis can only cover what you know: the service call and the usual labor. Add the part on its own line once you have found the fault, and send the paper again.
Some people say quote for a fixed price and estimate for a best guess. Whichever word is on top, write on the paper whether the price is fixed or may change after the diagnosis.
An appliance repair visit has a clear shape: a diagnosis, a repair if the customer says yes, and the parts. Name the appliance on the first line, because most kitchens have more than one.
In the notes, write the model and serial number you read off the label, and what you tested after the repair.
Where appliance paperwork goes wrong: the appliance is never named. A line that says replaced fan motor does not tell the customer, or you next year, which machine it was.
Start from the sample, then swap in the lines for the job in front of you. Prices are yours to set.
When the repair needs a part you do not have with you, or when the price is high enough that the customer wants to think about repairing or replacing.
The diagnosis, the labor you expect, each part with its price, and how long the price holds. Name the appliance and the complaint.
Many techs do for special-order parts. Put the amount on the estimate and say what it covers. Some states limit deposits on certain kinds of work, so check yours before you set one.
Stop, tell the customer, and send a new estimate with the added work as its own lines before you go on.
Part prices move, so put a date on it. The estimate maker lets you set how long the price holds.
For most repairs, yes: customers use the two words for the same paper. If you mean a fixed price, say so on the paper. If the price may change after the diagnosis, say that instead.
This is general information, not tax or legal advice.
The app for the whole job: Appliance repair software for jobs & invoices
General templates: Job estimate template · Repair estimate template
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