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A filled-in service invoice you can change in your browser and download as a PDF. Start from this sample or from a blank invoice.
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Bright Home Services
172 Example St, Suite 2
Anytown, ST 00000
(555) 555-0172
office@brighthome.example
Bill to
Owen Castellan
257 Example St
Anytown, ST 00000
(555) 555-0182
owen.castellan@mail.example
| Description | Qty | Rate | Amount |
|---|---|---|---|
| Service call | 1 | $89.00 | $89.00 |
| Labor: annual service, one system (hours) | 1.5 | $95.00 | $142.50 |
| Filter | 1 | $24.00 | $24.00 |
| Travel outside the service area | 1 | $25.00 | $25.00 |
Every name, address and number in this sample is made up.
A service invoice is an invoice for services rendered: a visit, the time spent and whatever was used. The customer cannot hold a service in their hands, so the paper has to say what happened.
In the notes, write what you found and what you would look at on the next visit.
Where service paperwork goes wrong: the description says service and nothing else. Write what was serviced, where it is, and what you did, in the customer's words.
Many service businesses see the same customer again and again: a monthly visit, a seasonal check, a yearly service. Pick one way to invoice it and keep to it. Some invoice after every visit. Others send one invoice at the end of the month, with each visit on its own line and its date next to it. Either way, name the visit the same way each time, so the customer can lay two invoices side by side and see what changed. If the price of a regular visit is going up, tell the customer before the visit, not on the invoice.
A service invoice lists work: visits, hours and named services. A sales invoice lists goods. Many service invoices carry both, with the work first and the parts after it.
Say what was done, to what and where: annual service, one system, upstairs. A date helps when the customer has several visits in a month.
Invoice each visit, or send one invoice for the month with each visit on its own line and its date.
If you bill by the hour, yes: hours in the quantity column and your rate next to it. If you bill a flat price, one line with the price is enough.
That is yours to choose. Due on receipt is common for home visits. Whatever you pick, put it on the invoice and tell the customer before the work.
Keep the line and set its price to zero. The customer sees that the visit was counted and not charged.
Yes. Give each visit its own line with its date. Parts and supplies go under the visit they were used on.
Put it in the notes in plain words: what you saw, where it is and what you would do about it. If the customer wants it done, send an estimate for that work.
Before you leave, or the same evening. The visit is fresh in the customer's mind and questions are easy to answer.
What an invoice has to show can differ by state, so check what applies where you work. This is general information, not tax or legal advice.
Closer to your work: HVAC invoice template, house cleaning invoice template, appliance repair invoice template.
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General templates: Labor invoice template · Contractor invoice template · Repair invoice template
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